Skip to content

Custom Alerts (Premium Feature)

Custom alerts keep you up to date with what's happening on your site without having to check your data every day. With custom alerts, you can configure any report to alert you when certain conditions are or are not met.

Alerts are a great way to get notified about changes to your or your client's website. Want to know if your new product achieves less than 100 sales in a week or if your new article attracts more than 200 visitors per day? Create alerts that do meaning to you. Get notified via email or SMS when the conditions for your alerts are met. Stay on top of your website!

Alerts are divided into two types: email and SMS. Just as for sending email it is necessary to configure an external SMTP server, you have done this when you configured MVMCloud Analytics. For SMS you need to have an account with one of the following providers: Twilio, ClickWork or ASPSMS. These providers may change over time.

What is Included in this Resource?

Here is the full list of features:

  • Define new Alert ("Big drop in purchases");
  • Select a site on which the Alert is set;
  • Receive an email alert (the email will contain the alert description + link to the MVMCloud Analytics (Piwik) dashboard URL for the given site ID and date range);
  • Receive an alert via SMS (the SMS will contain the description of the Alert and the numbers that triggered the Alert;
  • Select the Alert period: should it be daily, weekly or monthly?;
  • Select the report (sites, keywords, countries, general statistics);
  • Define metrics (visits, page views, average visit duration, goal 1 conversions, total goal conversions, etc.);
  • Set the Alert: when Visits decrease by 50%, when purchases exceed 50 per day, etc.

What Reports Are Available for Alerts?

You can create an alert for any report available in MVMCloud Analytics. You can define new reports that will be automatically collected by Alerts.

What Alert Conditions Are Available?

You can create alerts for the following metrics:

  • Visits;
  • Evolution of Visits;
  • Unique Visits;
  • Actions;
  • Evolution of the Action;
  • Page Views;
  • Evolution of Page Views;
  • Time spent on the Page;
  • Rejection Rate;
  • Target Revenue;
  • Downloads and many more.

To define the condition, you can select the conditions:

  • Bigger then;
  • Less than;
  • Equal;
  • Not equal;
  • Percentage of increase/decrease.

How to Create and Manage Custom Alerts

Custom alerts keep you up to date with what's happening on your site without having to check your data every day. With custom alerts, you can configure any report to alert you when certain conditions are or are not met.

Managing your custom alerts

To manage your custom alerts:

  • Click on “Administration” (⚙️ gear icon in the top right corner)
  • Click on the “Personal” menu on the left of the Control Panel, and then click on the “Alerts” menu and the “Create Alert” button: Create alert
  • Choose a name for your report, for which site configured in MVMCloud Analytics this report should be applied, the frequency the report should be sent, and to which emails it should be sent:
  • The frequency can be:
    • Day - Sent every day around midnight;
    • Week - Sent every Monday around midnight;
    • Month - Sent on the 1st of the month around midnight.
  • To whom to send:
    • If you want to receive the report, check the Send to me box. The report will be sent to your email configured in the system;
    • Below you can enter as many emails as you want, one per line.

Create email

  • If sending by SMS is part of your contracted MVMCloud plan and you have configured the SMS provider you will use, you can inform the cell phones who will receive the alert. If you have not yet configured the SMS service, you can do so by clicking on the link in the message. See How to configure mobile messaging service.

Create email

  • Choose the report under “Alert Condition” that you would like to monitor.

Create email

What you should know about the alert condition

The Alert Condition section is considered one of the important sections of the Custom Alert configuration, where a report that needs to be monitored can be specified. There are over 70 reports to choose from (see our Reports List for the complete list of reports).